1. Information We Collect
When you visit or purchase from IntelWink, we collect necessary information to process orders, improve store performance, and prevent fraud:
- Order & Delivery Information: Name, shipping address, billing address, email address, and phone number for carrier SMS delivery updates.
- Payment Processing: Transactions are processed through Level-1 PCI-DSS compliant gateways (PayPal, Apple Pay, Visa, Mastercard). IntelWink never stores or accesses full credit card numbers or CVV codes.
- Device & Usage Data: IP address, browser type, device type, referring URLs, and shopping session activity to diagnose technical issues.
2. How We Use Your Information
Your data is used strictly for legitimate commercial and customer care purposes:
- Fulfilling, packaging, and delivering orders through carrier networks.
- Sending automated order receipts, tracking numbers, and delivery status updates.
- Resolving customer support requests and processing eligible returns.
- Detecting and mitigating fraud and payment abuse.
4. Your Legal Rights (GDPR & CCPA)
Depending on your location, you have the following enforceable rights:
- Right of Access & Portability: Request a copy of personal information stored on your customer profile.
- Right to Rectification: Update inaccurate contact or delivery information.
- Right to Erasure ("Right to be Forgotten"): Request complete deletion of personal profile data.
To exercise any of these rights, please contact our support team at support@intelwink.com or submit your request via our Contact Us page.
