Terms of Service

1. Acceptance of Terms

This website is operated by IntelWink (referred to as "IntelWink", "we", "us", or "our"), accessible at https://intelwink.com.

By accessing or placing an order on IntelWink, creating or logging into a customer account, or utilizing third-party authentication services, you agree to be bound by these Terms of Service, our Privacy Policy, our User Data Deletion Policy, Shipping Policy, and Refund & Return Policy. If you do not agree to these terms, you must discontinue using our website and services immediately.

2. Eligibility & Customer Accounts

By creating an account or completing a purchase on IntelWink, you represent and warrant that you are at least the age of majority in your jurisdiction of residence, or that you possess legal parental or guardian consent to use this site.

You agree to provide true, accurate, and complete information during registration and checkout. You are solely responsible for maintaining the confidentiality of your credentials and for all activities conducted through your account. You agree to notify IntelWink immediately through our Contact Form upon detecting any unauthorized access or security breach.

3. Third-Party Authentication & Meta Platform Terms (Facebook Login)

To enhance user convenience, IntelWink integrates single-sign-on and social authentication features provided by Meta Platforms, Inc. ("Facebook Login").

• Data Scope & Permissions: When you choose to authenticate with Facebook Login, Meta provides IntelWink with your public profile details (such as your full name, profile avatar, and unique Facebook user ID) and your verified email address, strictly based on the permissions you explicitly grant during the Facebook authorization prompt.
• Purpose of Data Processing: We collect and process this data solely to verify your identity, generate and maintain your customer account, link your order history, manage shipment notifications, and deliver customer support. We do not inspect, scrape, harvest, or monetize your Facebook friend lists, timeline posts, private messages, or social connections.
• Compliance with Meta Platform Terms: By logging into IntelWink via Facebook, you acknowledge and agree that your interaction with Meta services is also governed by the Meta Terms of Service and the Meta Privacy Policy.
• Revoking Facebook Permissions: You can disconnect IntelWink from your Facebook account at any time by accessing your Facebook account settings: Settings & Privacy > Settings > Apps and Websites > IntelWink > Remove.

4. User Data Deletion Rights & Self-Service Instructions

IntelWink fully complies with Meta / Facebook Platform Data Deletion requirements, GDPR, CCPA, and global data privacy standards. Users have the absolute right to request the permanent deletion of all personal data collected through Facebook Login or IntelWink storefront interactions.

To exercise your data deletion rights, you may utilize either of the following methods:

1. Instant Self-Service Deletion Portal: Visit our dedicated portal at https://intelwink.com/pages/data-deletion, enter your registered email or Facebook User ID, and receive an instant verifiable deletion tracking code.
2. Direct Request via Contact Portal: Submit a request with topic "General Customer Service / Privacy" through our Official Contact Form or visit our Data Deletion Portal. Our data protection team acknowledges all requests within 48 hours and completes full database purging within 30 calendar days.

5. Orders, Pricing & Billing Terms

We strive for complete accuracy in product descriptions, imagery, and pricing across our catalog. Prices for our products are subject to change without notice. All prices are transparently itemized with applicable sales tax and calculated shipping costs displayed prior to payment authorization.

We reserve the right to refuse or cancel any order for reasons including inventory stockouts, inaccuracies in pricing, or suspected unauthorized or fraudulent transactions. In the event of order cancellation post-charge, a full refund will be processed immediately to the original payment method.

6. Shipping, Fulfillment & Delivery Estimates

Orders are prepared and dispatched within 1–3 business days. Estimated transit times average 7–12 business days for the United States, 7–14 business days for the European Union, and 8–16 business days for other international destinations. All transit times are non-binding estimates. Shipments are accompanied by tracked shipping confirmation sent to your registered email address. For full terms, review our Shipping Policy.

7. Returns, Withdrawals & Statutory Consumer Rights

IntelWink provides consumer guarantees in accordance with international e-commerce standards and legal consumer frameworks:

• Voluntary 30-Day Money-Back Guarantee: Customers may return unused, unopened items in original packaging within 30 days of delivery.
• EU/EEA Statutory Right of Withdrawal: Consumers residing in the EU/EEA enjoy a statutory 14-day right of withdrawal without stating reason under Directive 2011/83/EU.
• Statutory Warranty of Conformity: Consumers are entitled to statutory legal protection against defective or non-conforming merchandise (Directive (EU) 2019/771).
• Return Procedure: All returns require prior authorization from customer support. Do not return packages without authorization. For comprehensive guidelines, visit our Refund & Return Policy.

8. Prohibited Activities & Acceptable Use

In using IntelWink, you agree not to:

• Violate any applicable local, state, national, or international statute or regulation;
• Engage in fraudulent transactions or misrepresent your affiliation with any person or entity;
• Harvest, scrape, or extract data through automated means (crawlers, bots, scrapers) without express written permission;
• Interfere with or compromise the security, integrity, or availability of the website, IntelWink platform infrastructure, or Meta authentication endpoints;
• Transmit malicious code, viruses, worms, or disruptive scripts;
• Infringe upon the intellectual property or privacy rights of IntelWink, Meta Platforms, Inc., or any third party.

9. Intellectual Property Rights & Trademarks

All trademarks, service marks, trade names, logos, product visuals, copy, and code published on IntelWink are the proprietary assets of IntelWink and protected by United States and international intellectual property legislation.

Meta Trademarks Notice: Meta®, Facebook®, and Instagram® are registered trademarks of Meta Platforms, Inc. IntelWink is an independent e-commerce enterprise. Reference to Meta trademarks or integrations does not imply endorsement, affiliation, or sponsorship by Meta Platforms, Inc.

10. Disclaimer of Warranties & Limitation of Liability

Unless mandatory statutory consumer legislation prescribes otherwise, IntelWink provides its website and services on an "as is" and "as available" basis without warranties of any kind, whether express, implied, or statutory.

To the maximum extent permitted by applicable law, IntelWink, its directors, employees, and fulfillment partners shall not be liable for indirect, incidental, punitive, or consequential damages resulting from your use of the website or purchased merchandise.

11. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without regard to conflict of law principles. Any legal action or dispute arising out of or relating to these Terms shall be instituted exclusively in the state or federal courts located in Sheridan County, Wyoming, United States.

Before filing any legal claim, both parties agree to engage in informal good-faith discussions to achieve an amicable resolution through IntelWink Customer Support.

12. Business Information & Customer Support