Customer Care Support Desk • Online Intake

How Can We Help You?

Please submit your inquiry using our secure form below. Our dedicated support team reviews all requests and replies as promptly as possible (typically within 1–2 business days).

Track Order Return Policy Shipping Times Help & FAQ

OFFICIAL CUSTOMER SUPPORT

IntelWink Support

We're here to help with orders, shipping, returns, refunds, product questions, and other customer support requests.

Direct Support Email

support@intelwink.com

For faster assistance, please include your order number when contacting us about an existing order.

Inquiries reviewed promptly by our support team

Support Operating Hours

Monday – Friday: 9:00 AM – 6:00 PM EST

(Online form intake is available anytime)

Corporate & Administrative Office

30 N Gould St, Sheridan, WY 82801, United States

Mailing & legal correspondence only • Not a warehouse or return center • Returns require RMA authorization

Frequently Asked Questions

Where can I track my package?

Your tracking number is automatically generated and emailed once dispatched. You can track progress anytime on our Track Your Order page.

How do returns and refunds work?

We provide prompt coverage for damaged, defective, or incorrect items, and EU statutory withdrawal rights. Review our complete Refund & Return Policy.

What are standard delivery transit times?

Tracked shipping averages 7–12 business days to the U.S. and 7–14 business days to European destinations. Check our verified timetable in our Shipping Policy.

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