Privacy Policy

Last Updated: September 2026

At IntelWink (intelwink.com), we respect and protect your privacy in compliance with the General Data Protection Regulation (Regulation (EU) 2016/679 - GDPR), the Danish Data Protection Act (Databeskyttelsesloven), and applicable international privacy standards.

1. Data Controller

The data controller responsible for the processing of personal data on this website is:
Trading Entity: IntelWink
Administrative Mailing Address: 30 N Gould St, Sheridan, WY 82801, United States
Privacy & Data Protection Contact: Online Contact Form

2. Personal Data We Collect

  • Order & Fulfillment Information: Full name, shipping address, billing address, email address, telephone number, order items, and delivery status.
  • Payment Information: Encrypted transaction identifiers, card brand, and masked card digits handled securely by our Level 1 PCI-DSS compliant payment gateways (Shopify Payments, PayPal, Shop Pay, Apple Pay). We do not store raw credit card details on our servers.
  • Device & Usage Information: IP address, device specifications, browser type, operating system, approximate geographical location, and interaction events collected via Shopify Customer Privacy and analytics pixels.
  • Communication Records: Records of customer inquiries, return requests, and support correspondence sent to our team.

3. Legal Bases for Processing (GDPR Art. 6)

  • Performance of a Contract (Art. 6(1)(b)): Processing orders, executing cross-border delivery, sending tracking updates, and handling customer returns and inquiries.
  • Compliance with Legal Obligations (Art. 6(1)(c)): Maintaining tax records, commercial invoices, and transaction documentation in accordance with statutory accounting standards (such as the Danish Bookkeeping Act, Bogføringsloven).
  • Legitimate Interests (Art. 6(1)(f)): Maintaining storefront security, preventing payment fraud, optimizing website functionality, and handling business claims.
  • Consent (Art. 6(1)(a)): Marketing communications, newsletters, and optional analytics/advertising cookies where explicit opt-in consent is provided.

4. Third-Party Service Providers & Data Processors

Personal data is transferred strictly on a need-to-know basis to verified third-party processors necessary for operations:

  • E-Commerce Infrastructure: Shopify Inc. (hosting, shopping cart, and database management).
  • Fulfillment & Logistics Partners: our fulfillment and logistics partners and postal transit carriers (USPS, DHL, Royal Mail, PostNord, etc.) solely to process, label, and deliver customer orders.
  • Payment Gateways: Shopify Payments, PayPal, Shop Pay, Apple Pay, Google Pay.
  • Customer Communication: Google Workspace / Gmail for customer care correspondence.

5. International Data Transfers

When personal data is transferred outside the European Economic Area (EEA), such transfers are governed by appropriate safeguards, including European Commission Standard Contractual Clauses (SCCs) and adequacy decisions under GDPR Chapter V.

6. Data Retention

Transaction, billing, and order records are retained for five (5) full financial years in compliance with statutory financial and bookkeeping regulations. Customer support emails and general inquiries are retained for up to 24 months before routine deletion.

7. Your Data Protection Rights Under GDPR

You hold the following statutory rights regarding your personal data:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure / "Right to be forgotten" (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to object to processing (Art. 21 GDPR)
  • Right to withdraw consent at any time (Art. 7(3) GDPR)

We will respond to all verified data subject requests within one calendar month of receipt in accordance with Article 12(3) GDPR (which may be extended by two further months where necessary, taking into account complexity).

To exercise any of your rights, contact us at Online Contact Form. For inquiries regarding data protection practices, or to exercise your rights under applicable privacy laws (including the California Consumer Privacy Act and global privacy standards), please contact Zohro LLC, 30 N Gould St, Sheridan, WY 82801, United States.